Arden Courts - ProMedica Memory Care Community (Towson) - Towson, Maryland

Elizabeth M.

I moved my father to Arden Courts two months ago from a nearby assisted living community, and I've been pleasantly surprised. He acclimated beautifully and really enjoys the outdoor space for walks and fresh air. The smaller setting has helped ease his anxiety and he seems relaxed and at home most of the time. Everyone on the staff knows his name and treats him with dignity.

Update: my dad spent the last 15 months of his life at Arden Courts and it was the right place for him to be. He enjoyed the space, people, and care. The staff was so caring in his final weeks and the nursing team worked well coordinating hospice, etc. As a family member, I always felt welcomed there. The Executive Director, Anne, is a great communicator and advocate. I always felt heard by the entire team.

Susan P.

My father has very advanced dementia and is 98. We finally felt we could not safely keep him at home without risk of injury. We have found Arden Courts to be caring and respectful. The Administrator is there alot and easily reached. She has been very responsive to any of our concerns. I cant address the activity programs as he is often too tired to participate but everyone knows him by name and they are very friendly. My father always loved the outdoors and the beautiful walking paths were a real plus in our eyes. The decision to let someone else care for a loved one is very difficult and there is a transition period when letting go of every aspect of their care is necessary. I felt we were nursed along that process well. I would recommend them whole-heartily.

Sharon B.

My mom moved in to Arden Courts in Towson in August 2023. So far she has adapted well and enjoys all the activities that keep her occupied. The staff always treat her with respect and have grown to love her. My mom enjoys the food and the friendships she has made. The facility has a nice outdoor garden area to walk through with seating areas and gazebo. Overall it is a nice facility and my mom is taken care of and safe.

jane G.

I had been warned when I first was looking for a Memory Care facility for my sister that I would never find one I'd be happy with. That was definitely the case with the first one we tried, which was a disaster from the get-go. Arden Courts was the second, and it was vast improvement across the board. The caregivers, nursing staff, administrators, food, and facility itself were leaps and bounds better. When a former neighbor who was a nurse visited my sister there, she told me on multiple times how impressed she was with the staff, cleanliness of the facility, and the care my sister was receiving.

In my opinion, dementia-care is about as difficult as it gets on the care front. While no place is perfect, I felt nothing but relief when my sister entered Arden Courts. She was very content there, which was nothing short of a miracle after what we'd been through in the previous three months. I only wish she hadn't gone downhill as fast as she did and could have enjoyed being able to freely wander the property, as they allow.

As her life came to an end, both Arden Courts and Gilchrist Hospice ensured a peaceful and pain-free transition, for which I am forever grateful.

Jessica S.

My father has been living at the Arden Courts of Towson since May 2023 and suffers from Parkinsons and dementia. After a horrific experience at Oak Crest (independent living to assisted living), a traumatic stay at the hospital, and then placement in Levindale where they drugged him up out of his mind, I was honestly hopeless. Kris Martinson from CarePatrol was wonderful and helped get my Dad placed here. I liked Anne, the executive director, the moment I met her. She is honestly a saint. I am so happy with the care he receives at Arden Courts- the staff is great and my Dad is genuinely having a great time there with the variety of activities and attention he receives from the staff. Thanks to everyone there for making this such a positive experience for my father and I.

Deborah M.

Making the decision to move our mother to an Alzheimer Community was a very emotional and difficult decision. After much research and planning, we chose Arden Courts of Towson. The facility is clean and the residents are busy exploring the walking trails and engaging in the activities. We knew this would offer our Mom a "home away from home". As her care has increased the Director, Nursing staff and all of the Residential Support staff have met her needs and challenges with respect and dignity. Our mother has always been there for us and now it has been our honor to join with the Arden Courts team to make her journey surrounded in love and kindness. We have experienced this first hand. Our mother gave us our wings to fly and now it is time to let our love for her fly with joy!

Rachelle H.

Providing memory care is difficult, due to the constraints affecting both the individual residents, staff, and these service institutions. This facility provides a very well-designed setting for the residents and staff. The activity programs that it provides are excellent! The program staff and many of the aides and nurses are exceptionally kind and understanding about the difficult behaviors residents may exhibit. The meals are good and appropriate for residents who may have difficulty handling their dining needs; staff are helpful. The courtyard is exceptional, and residents are able to use it with modest oversight. It is sometimes difficult for staff to meet the challenges as expeditiously as one would like. I wish that staffing levels could be higher and staff turnover less, but those problems are common to these circumstances. My husband lived at this facility for his last year, and there was a good ritual taking note of his death there.

Gregory L.

Thanks to the staff at Arden Courts Memory Care for treating my loved one with respect and dignity. His mental state is clouded but he smiles a lot and we have enjoyed a birthday celebration and a Thanksgiving lunch in the dining facility with the staff and other patients. The grace of God in Christ Jesus is evident. May God continue to bless the patients and staff at Arden.