Benchmark Senior Living at Waltham Crossings - Waltham, Massachusetts

cindy F.

I highly recommend Benchmark at Waltham Crossings. The staff has made my Mom and Dad’s hard transition go as smoothly as possible! My family feels grateful for the safe, caring, friendly and fun environment Waltham Crossings provides. I am there a lot and all the staff I have interacted with are so wonderful! 🙂

Thank you Waltham Crossings!
Cindy Fijux

Sharon B.

Waltham Crossing has brought my family peace of mind. We feel grateful to have my mother in a safe, well run community. They attend to all her needs, meals, laundry, and especially church services! The place is always busy, which is fun just to pass some time chatting w friends or she can attend bingo or Happy Hour for a change of pace. All these things are important to our family to keep Mom stimulated, safe and happy! We definitely recommend Waltham Crossing!

Erin K.

Staying at Waltham Crossings was the best decision we made with my dad. He loves the entertainment, gets 3 meals a day in a beautiful dining room from a menu, he gets his medications twice a day, light housekeeping and comes and goes as he pleases from the facility. It is truly independent living. The staff is amazing and we know he is safe. The entertainment ranges from the McMurphys band (his favorite before he even got to Waltham Crossings), ballroom dancing, acoustic singers, the Tie Guy, and even a visit from barnyard animals. I can’t say enough about the relief I have in knowing my dad is getting the care he needs from such compassionate people. Thank you all from the bottom of my heart!

david H.

Benchmark Waltham Crossings took care of my aunt for 8 months. Having dealt with several assisted living facilities, across several family members, I can say I was thoroughly impressed with the care staff and impressed with the thoughtful care received by my aunt. The staff was astounding in how they addressed her layered health issues in the memory unit. I would highly recommend to anyone needing a high level of cognitive an physical care.

Irene H.

My father moved here from California the summer of 2021, and he quickly acclimated to his new apartment and surroundings with the help of the wonderful staff at Waltham Crossings! In particular, we love Rosie at the front desk and Rafael Wainhaus, the executive director, who is a hardworking, thoughtful, and very engaged leader.

Jennifer D.

My mother lives at the Assisted Living at Waltham Crossings. We chose it first for it’s “Progressive Care” model – we needed a place Mom could grow into very old age and receive more care as her needs change (she’s 95, almost completely blind). We also chose it over other places we toured for especially for the warmth and commitment of the staff to the residents. The Executive Director, Rob, knows all the residents personally and has a direct hand in making sure their needs are met. Of course there are bumps, no place is perfect. But there is always an open door if I have any concerns or issues. The place is warm and homey – a gas fireplace in the front living room. The dining room is beautiful with full floor to ceiling windows and lots of natural light. The receptionists are welcoming and will bend over backwards to help you. There are nurses to dispense medications, and Aides who come in to assist with ADLs. This place has an ethic of care and all staff working to meet the needs of the residents, which is a very tall order, and this is why you might see some complaints. Caring for elder adults at this time in their life is very challenging with many complicating factors. My mother likes the food, and is gaining lost weight back. There’s a wide range of residents, from independent elderly adults to completely wheelchair bound seniors. Don’t overlook this place. If you, or a loved one, are in need of care, you should come take a tour and see for yourself.

Rob T.

As the new Executive Director, I am proud to tell you that there is over 500 years of experience serving residents at Waltham Crossings. The staff that are interacting each minute, performing personal care for your loved one, serving them, cleaning for them and performing activities with them, have over 480 year being at Waltham Crossings for 2 years or more. This is so impressive to me, as some have been for almost 20 years!

I can say, we aren't perfect. We are humans, caring for humans who are going through lots of change. I know from my own elderly parents, they changed......dont like food they used to like, dont like activities they once did. They were in need of much more care than I thought.

I can honestly say there is a ton of love for the resident at Waltham Crossing . A ton of personal interactions throughout the day, to elevate human connection. These moments are memorable, however often not seen/heard and often forgotten. I am grateful when families share their gratitude for these moments, when they see or hear them. I think that is when one can realize life is better for their loved one, they are well cared for and loved..

As the Executive Director, I can assure you that each day I strive to elevate human connection and improve the lives of our residents and those who are caring for them as wel . I will continue to do that. Although not perfect, I am proud

Linda G.

My uncle has been a resident for a few years and I have found the staff to be very caring and loving. There was good communication when a change in care level was needed. Their culture is one of respect and understanding. This is a well run and happy community and the staff’s professionalism is great.