Charles County Department of Health - White Plains, Maryland

El Departamento de Salud de Charles County, con su dirección en 4545 Crain Hwy, White Plains, MD 20695, es una institución clave en la promoción y mantenimiento de la salud pública en la región. Este departamento ofrece una amplia gama de servicios y programas que abarcan desde la prevención de enfermedades hasta la promoción de estilos de vida saludables.

Uno de los aspectos destacados de este departamento es su enfoque en la accesibilidad. Cuenta con entradas y estacionamientos accesibles para personas en silla de ruedas, lo que facilita el acceso a todas las personas, independientemente de sus capacidades. Además, su página web, charlescountyhealth.org, ofrece información detallada acerca de sus servicios, horarios de atención y cómo contactar con ellos.

El departamento de salud pública es una de las especialidades principales de esta institución, lo que significa que trabajan directamente con la comunidad para prevenir enfermedades, promover la vacunación y garantizar que todos tengan acceso a los servicios de salud necesarios.

En lo que respecta a las opiniones de los usuarios, el departamento de salud de Charles County tiene 40 valoraciones según Google My Business, con una media de 3.1/5. Esto demuestra que, aunque hay espacio para mejorar en algunos aspectos, el departamento ha generado un impacto positivo en la comunidad.

👍 Opiniones de Charles County Department of Health

Yanira R.

1/5

Los que asen la aplicación para el seguro son unos rasistas tengo 4 meses llevando colias de cheques y cuando fui a preguntar por el seguro no sabían donde tenían los papeles de la aplicación y viendo cómo tenía la pansa de grande aún me pregunta por una prueba de embarazo realmente son unos inútiles

Kaya S.

1/5

Took 2 weeks for a callback after leaving 3 voicemails to make an appointment and waiting 35 minutes after being checked in and had to remind the front desk i was there to be seen. very unprofessional and no work ethic.

Michele D.

1/5

The Charles County Health Department has declined in the last few years with its services providers, mental health, and substance use disorder departments. Especially in dealing with Matt medication. Awawu Ojikutu -MDH- one of the
doctors who would switch patients to other doctors all the time, there is nothing steady or solid about meeting with one particular doctor because they seem to get interns in there and then just throw everybody on the interns. My particular grievance with the health department after being with them for a very long time was ….I actually got dismissed as a patient, because there was a discrepancy at the pharmacy. Awawu Ojikutu -MDH- Was-the prescribing doctor And she did not want to take time to listen to what was going on about my medication. The pharmacy kept telling me that the medication was not available that it had not been called in yet, and Awawu Ojikutu -MDH- told me that it had already been called in. Well, I have one person telling me it’s not been called in (the pharmacy) and she keeps telling me it has been called in. This had me calling the health department multiple times and I guess this made her angry. Awawu Ojikutu -MDH- She dismissed me as a patient!!! I thought it was pretty shallow for her to do that just because she was getting multiple phone calls. I was confused. I am the patient. She honestly could have taken time to listen to the patients concerns and the problem. Maybe she could’ve gotten on the phone with the pharmacy to help me with the problem The health department that I used to know is no longer practicing principles that are guaranteed to help the clients and the patients who are there for service and who are paying!!!
On top of all that the previous provider that I saw for MATT medication actually shared my medical information with another person, and I was not even present. The reason I know this is because she was talking to my husband at his appointment, he saw the same doctor and she talked to him about my medical needs, which is a HIPAA violation, I feel like I could sue them and I really want to take action and at least write a professional grievance to someone at the Charles County Health Department!

Ana R.

4/5

I’ve moved from PG county to Charles recently and let me just say, this is a step up. The only downside would be the lady sitting in the booth that’s in the middle of the lobby. I was literally standing there waiting for her to look up from the computer screen (she never did) until I noticed the sign of where I had to go.
The receptionist for WIC was another story. Very friendly and attentive.

look I. B.

1/5

extremely difficult to get ahold of a representative via phone.

Victoria P.

2/5

Can someone please explain to me why the receptionist barely answers the phone, or when she does, always connects me to appointments who is always going to voicemail. Most of the time everything directly goes to voicemail no matter who I contact, and I do not get many calls back. It is starting to get frustrating, especially when they tell you to call before an appointment and no one answers.

Stacy L.

2/5

My husband went Monday to Indian Head Pavilion for Covid testing. He was in line for 7 hours and told to look for results in 48 hours. Well it’s been 4 days and nothing yet! I understand back logged and busy but 4 days?

Stacy R.

5/5

Love the staff here. Everyone is so polite and professional. Sherry and Danielle are always willing to go above and beyond to help you finding a solution to a problem. ( doctor's appointment, therapy, calling you back with answers to any questions)