Collington, A Kendal Affiliate - Mitchellville, Maryland

Howard P.

Having recently spent more than 3 weeks in respite here at collington, I found the care and concern provided by the staff to be wonderful. Whether interacting with the medical & nursing staff or the aides who always provided thoughtful and through support; or the dining group who enabled residents to select their custom meals days in advance; interacting with the housekeeping staff who thoroughly cleaned the facilities each day; or the personal laundry

Serena D.

My sister and I toured Collington a few years ago for our parents, and it seemed very nice. However, at that time, we decided to go with a 55+ community. Fast forward a few years, my dad my dad had a stroke and needed rehab. The Collington nurse rejected him, stating that his needs were too complicated (despite the fact that he was ambulating and able to perform ADL's). Since that time, my dad has been diagnosed with progressive dementia and we needed to find permanent, assisted living housing with memory care. I considered Collington
again, and again, I was denied and told that there are "no vacancies" in assisted living followed with, " This is a private facility ". If we could not afford Collington, we would not entertained it the FIRST time around. At any rate, I was not given any alternative options, until I received a follow up email from someone in the marketing dept. Bottom line, if you are able-bodied with no physical issues of any sort, Collington will welcome you with open arms. The moment you get "complicated", there are no vacancies. As a nurse myself, I find this despicable. It is already a difficult process to find appropriate care for your loved one. It's made even worse when the STAFF is a part of the problem. Stay woke people.

John D.

My father has lived in the Collington Community for more than 25 years, first in a Condo, then in an Apartment ( after my mother died), and now, at 99 after a stroke, he has round the clock care in the Chesapeake Unit. TO be sure no place is perfect and my family has also contracted for a private companion for my father for a few hours each day, 6 days a week to help him stay active and socially engaged. As a family, we are thankful for all that Collington has provided and most importantly, for a safe, supporting, community for my father in his later years. For most of my father's life at Collington he has been happy, thick with friends around his own age, and protected.

Susan E.

We have lived at Collington for 3 years. We love living here. We are surrounded by wonderful, interesting and caring neighbors. Our campus is beautiful with many walking trails and a little lake to enjoy. It is a great place for birdwatchers to live.There is no where else I would rather be during a pandemic. Our staff have worked hard to keep us safe and still find ways to be connected with one another.

Patricia &. J. H.

My husband and I have lived at Collington for almost 10 years. We have been very happy here. The staff is caring and attentive and our management and our medical personnel have kept us safe and well cared for especially during their excellent mitigation efforts during the pandemic. We have many friends here and all we have talked to are grateful to be at Collington instead of alone in a house with no support. Collington is a wonderful community.

Dr. E. A.

My Mom went in for rehab at Collington and her stay got complicated, but the staff and administration gave us utmost support and human touch that I
can't possibly describe. The nurses deserve an award for helping and supporting the elderly. This is a place to send your loved one anytime any day.

My family and I are definitely grateful 🙏 ❤

Gerald H.

Nursing staff administration is horrible. Incompetence starts at the director of nursing, Dora Gray, and goes downhill from there. They claim to care about patient safety, but their practices are dangerous. Nurse Emily, the Friday night nurse in charge, suggested that the best they could do to help my mother if she fell was to put mats around the floor, which in reality would make walking more difficult and would probably trip my mother. They also suggested that they could put her close to the nursing station and that would fix the problem. My mother had just had a stroke and was not capable of making it to the restroom without falling down. On my mother’s first night at Collington rehab, family was not allowed to stay at her bedside in the evenings and they would not provide a sitter at the bedside. I was told by the evening charge nurse that Collington does not know my family and my family might go into another person’s room and steal something. In reality, they have no real way of monitoring patients closely. Visiting hours are 9 AM to 9 PM. I am positive that my mother would get up at 11 or 12 o’clock before bedtime to go to the bathroom and she would fall. My family took my mother out of the facility at 11:30 PM on a Friday night when the director of nursing instructed the security officer to call the police and have us removed. Brandon and Chris, the security personnel agreed that this was not the treatment that they would want for their mothers, but that it was not their decision to make. I was told that that decision to call the police came from the director of nursing, Dora Gray. The entire incident is being reported to the state of Maryland Department of Health as a nursing home complaint.

Joyce K.

My husband and I have lived at Collington for 7 years. From the first moment we felt a sense of love, friendship, safety and community. The gorgeous campus is only one part of the picture, it is the knowledge that no matter what the future holds we will be cared for and loved by the staff, residents and administration. At 3:00 in the morning on the first night here my husband looked out of a window and said to himself "yep, this is it, this is where we are meant to spend the rest of our days".