Summit Pointe Senior Living Community - Marion, Iowa

Jules

My grandpa called Summit Pointe home for 5 years. He stayed busy with a variety of activities and entertainment! Being in a social atmosphere instead of being home alone did volumes for him. It was comforting to have nursing staff available to support him as he went thru changes, all the while staying in the same room. Staff treated him like a true friend, he had private jokes with all of them. I would recommend it to anyone looking for quality care for a loved one.

jennifer W.

Summit Pointe Senior Living provides compassionate service to all tenants and is supportive in providing growth opportunities for staff! The nursing staff are dedicated to helping tenants maintain their independence and live a happy and fulfilling life with dignity and respect. All around wonderful place to live AND work!!!

Debbie D.

Very Disappointed
Dad was only there 10 days before he fell ill and was hospitalized, then moved to Hospice care. The nurse and care coordinator both knew he was not well and was being transported by ambulance to the ER, but NOT ONCE after he left did anyone reach out to see how he was doing, or if he would be returning. We moved him out at the end of the month he paid for, turned in his keys, and still nothing, no follow-up at all.

He was paying for level two care, primarily for bathroom assistance (as he was a fall risk), and help wheeling him to and from meals. He pushed his button for help and at times would sit for over an hour before assistance came, including the day he needed to go to the hospital. The call button system they use does not distinguish between routine needs and emergencies.

The staff in the dining room was always very friendly, but the tables were often left dirty after early diners left, and it could be difficult to find a clean spot for Dad to sit. The food was pretty good.

The place is poorly designed for moving in and out, with narrow winding driveways to the garage entrances (difficult to back a moving truck down), and two relatively small elevators, which are also used by the residents. They do have a decent variety of carts to use for moving furniture, etc. And they had an extra wheelchair for Dad to use until his own arrived, which was nice.

The room itself was nice and spacious enough for Dad's furniture. He felt at home in his apartment. However, the doorways are barely wide enough for a wheelchair to pass through. A person operating their own manual wheelchair would scrape their hands going through the apartment door to the hallway. And the bathroom is not designed for maneuvering a wheelchair.

We had high hopes for his stay at Summit Pointe, and were left with frustration and disappointment. We intended to discuss our concerns directly with Jennifer the nurse, and Kayla, but since they didn't respond to our request for a call, we went this route.

DeLaina O.

Summit Point has been incredible! My grandma loves it! And the staff has been incredible.

Gaby P.

I called to see if there was any availability for my mother and i was passed through one person to the next and nobody could answer my simple question. Finally I end up on the phone with management and may I say I’ve never been spoken to so hatefully. I have no words to explain the way i was spoken to in just a few minutes I was degraded, talked over and was left feeling as if me or my mother weren’t important. While I’m grateful they showed their true colors before I gave them a dime, it still was unbelievable to have MANAGEMENT!!!! talk to me that way. Find somewhere else to take your family they deserve better.

Susan G.

My mom lived at Summit Pointe for 4 plus years. I have nothing but good to say about the amazing staff that work there. I could see the love my mom had for the staff and that the staff loved my mom! The staff are amazing and go above and beyond for both the residents and their family members. Summit has started offering support classes not only for residents and their families, but the community as well.
My mom started in assisted living and transitioned to memory care. She enjoyed the entire Summit Pointe environment! She always love the activities, staff and food!
Thank you for all of your love!
I would recommend Summit to anyone!

Robert H.

Grandma came to Summit Pointe when it became clear that she could no longer live on her own.
The staff was welcoming and accommodating to her needs.
And in her final days, they provided her comfort and compassion, and support for the entire family.

If you are in need of a care facility, we would highly recommend Summit Pointe to provide the care your loved one truly deserves..

Ann S.

I love Summit Pointe! Mom has lived here for four years. As you can imagine, going through the pandemic shortly after she moved in.was something we never expected. Let me tell you that all the staff took such great care of her! The nursing staff and RA’s take great care of mom. They’re are always willing to help with her ever changing needs.
Now that things are back to normal the activities have been so much fun! From the ice cream socials, corn day, Easter celebration and the amazing Christmas party the fun never stops. Let’s not forget about the weekly bingo games, movies, Iowa sports parties and the musical guests that preform it really creates one huge extend family atmosphere!
Also mom loves the food (as do I when I have time to eat with her) and let’s not forget about the amazing desserts! The culinary team really knows how to make the tenants happy!
Definitely a well run living facility! Keep up the fantastic work!